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This online course is made for beginners. No prior knowledge in ib management and ISO standards is needed. The course is made ih beginners. Quality objectives are requirements of the ISO standard, but why? What are they, and what are they for? While the answers to these questions may be interesting, a more important question is how do you write good quality objectives so that they are beneficial to your company?
In short, the quality objectives can be the best way to spotlight the key elements of the Quality Policy and find a focal point for the efforts of the people in the organization to work toward improvement.
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To do this, the following should be addressed:. For the best results, an objective needs to be clear and specific. For an objective to be agreed it first needs to be created and approved by top level management. Once management agrees on the objective it needs to be communicated to each level of the organization that will be required to implement the plans to achieve the objective, and the people at these levels of the organization need to agree that the plan is achievable.
Without this buy-in they may not fully work towards the goal and the plan may be doomed to failure. Being realistic with an objective will make selling it within your organization easier. It is better to set realistic goals and overachieve than it is to set unrealistic goals and always fall short of the expectation.
To be truly effective, an objective needs to have a time associated with it. Again, having the time associated will allow you to monitor how close you expect to be in achieving your goals. The last step required when implementing the Quality Objectives is to Beest sure they are not only communicated to the relevant individuals, but that each individual understands his own involvement.
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